Frequently Asked Questions

Helpful answers before you book your clean. Open a question below, or call 0413 690 643 to discuss your property.

Your Questions, Answered

Select a question to read the answer. For a tailored quote, call 0413 690 643.

We clean homes, offices and commercial premises, including deep and end-of-lease cleaning. We also offer carpet extraction, windows, upholstery, mattresses, tile and grout, car interiors and flood restoration. Tell us what you need so we can confirm the scope.

We service Perth and surrounding suburbs, extending to Mandurah. Share your suburb and preferred date when requesting a quote so we can confirm availability.

Call 0413 690 643 or use the homepage quote form. Include your suburb, property size, service, preferred date and priority areas. We confirm the price, inclusions and access arrangements before booking.

Yes. Tell us about sensitive surfaces, product preferences or household concerns before booking. We’ll discuss suitable options and confirm what can be accommodated.

If you identify a cleaning issue with an area included in our agreed cleaning scope, please contact us within 48 hours of completion. We’ll assess the concern and, where applicable, return to re-clean the affected area at no additional charge.

Your quote sets out the agreed areas and tasks. Share your inspection checklist before booking, and request carpet or window cleaning if needed. Extra tasks are confirmed separately. We do not guarantee a bond refund; that decision rests with your landlord or property manager.